Areas of Expertise 2018-03-27T17:13:08+00:00

Education & Training

Education & Training

Engage your employees, build individual competencies and elevate communications through the application of interactive educational tools and digital content accessible “real-time”. CDN provides turnkey education and training services to support organizations’ goals to increase team productivity, improve team satisfaction and motivation, and reduce turnover.

Services Include

Education and Training

Courseware Development

  • Customer Experience
  • Food Safety Compliance

People Management Toolbox

  • Onboarding Protocols

  • Competency Assessment

  • Skill Optimization

Technology Solutions

Training Design Services

  • E-Learning

  • Analytics & Reporting

  • Custom Branded Videos

  • On-demand Digital Library Portal

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Change Management

Change Management

Lead and transform your organization by employing our signature operational models into your strategic planning process providing clarity and a clear pathway forward.

Transition Learning Model™ (TLM)

A roadmap to guide an organizational change in the Hospitality industry. This model emphasizes:

  • Integration of project management and change management strategies
  • Key milestones in the planning process, i.e. conceptualization, stabilization, standardization, transformation
  • Multi-faceted approach- e.g. integration of talent, processes, and systems
Transition Learning Model™

Diamond Quality Improvement Model ™ (DQI)

A roadmap to guide leaders in decision-making that provides an objective process to identify the right problem and the right solution to improve overall quality in a foodservice operation. This model utilizes a prioritization scale to rank foodservice 4C’s core competencies- compliance (safety), courtesy(customer experience), culinary (food quality),customization (technology/innovation).

Diamond Quality Improvement Model ™ (DQI)

Services Include

  • Change Fundamentals Workshop

  • Strategic/ Transition Planning

  • Customized Metric Management System

  • Wall to Wall Operational Playbook

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Health & Wellness

Health & Wellness

CDN’s team of registered dietitians use a compilation of evidence-based research, trends, insights, and innovative wellness tools to support health and wellness initiatives as well as disease management support programs. Our team of subject matter experts (SME) can help you enhance or expand your platform.

Services Include

Coaching & Advisory

  • Menu labeling and allergens

  • Healthy eating-diverse populations

  • Wellness program design essential

Wellness Lectures

  • Food Safety is Cool lecture series

  • Body & Soul lecture series

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Food Safety

Food Safety

Enhance customer experience, mitigate risks, increase overall efficiencies, and improve outcomes with CDN’s solutions and customized tools for proactive HACCP and FSMA compliance.

Services Include

  • “Food Safety is Cool” Lecture Series

  • 360° Mystery Shopping

  • HACCP Training

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